Registration Open - SaaS Modernized Messaging Virtual Vendor Demonstrations
REGISTRATION NOW OPEN
U.S. Department of Veterans Affairs
Office of Procurement, Acquisition, and Logistics (OPAL), Technology Acquisition Center (TAC)
and
Office of Information and Technology (OIT)
End User Services (EUS)
Office of Small and Disadvantaged Business Utilization (OSDBU)
Direct Access Program (DAP)
SaaS Modernized Messaging
Virtual Vendor Demonstrations
Date: April 1 – 2, 2025
Time: 9:00 AM – 4:00 PM ET, by confirmed appointment only
Virtual Format: Powered by Cisco Webex with audio and video capability.
Deadline to register for consideration: 3:00 PM ET, Thursday, March 13, 2025, or when capacity has been reached, whichever comes first.
Scope of Work:
The VA Office of Information and Technology (OIT), End User Services (EUS), is leading the effort to modernize alpha-numeric and numeric text messaging communication technology from mobile physical pagers, that utilize a combination of satellite and terrestrial radio networks, to a non-physical pager, non-life safety packet switching and Transmission Control Protocol (TCP)/Internet Protocol (IP) protocols mobile device software application text messaging communication solution architecture. The solution’s mission critical principal strategic requirement shall be secure, encrypted, and Health Insurance Portability and Accountability Act (HIPAA)-compliant text messages.
- This engagement is an extension and in support of the following RFI via SAM.gov:
- Contract Opportunities: Sources Sought 36C10A25Q0021
Published date: March 4, 2025 | https://sam.gov/opp/10aeaca39a3541489b078dff0afa2b1f/view
- Review the enclosed list of Minimum Technical Capabilities associated with this opportunity before you begin the registration process.
Completing registration does NOT guarantee the scheduling of a virtual demonstration session with VA TAC and OIT.
Registration Requirements:
- A DS Logon, LOGIN.gov, or ID.me account is required to enter the VetBiz portal to begin the registration process.
- Complete registration profiles will be reviewed by the TAC-OIT Subject Matter Experts.
- You must fully complete the entire registration process, including the upload of your company’s capability statement and click Submit.
Vendor Selection:
- Selection and session scheduling is at the sole discretion of the VA TAC-OIT panel.
- Vendors that are NOT selected will receive communications from VA TAC-OIT staff.
- Vendors selected by the VA TAC-OIT panel will participate in a videoconference to demonstrate the product’s capabilities as outlined in the enclosed Minimum Technical Requirements (MTRs).
Overview
The U.S. Department of Veterans Affairs, Office of Procurement, Acquisition, and Logistics (OPAL), Technology Acquisition Center (TAC), and the Office and Information and Technology (OIT), in collaboration with the Direct Access Program, will host a virtual vendor demonstration engagement.
Capabilities:
Community of Interest (COI)
Applicable NAICS
NAICS Description
513210 Software Publishers
517112 Wireless Telecommunications Carriers (except Satellite)
541519 Other Computer Related Services
Target Socio-Economic Classifications:
- Service-Disabled Veteran-Owned Small Business (SDVOSB)
- Veteran-Owned Small Business (VOSB)
All other small business classifications are invited to register for consideration.
About the Office of Information and Technology (OIT)
The Office of Information and Technology’s (OIT) End User Services (EUS) division maintains and oversees the IT support systems crucial for VA employees to serve Veterans, their families, and caregivers effectively.
EUS offers a comprehensive list of products and services tailored to meet the diverse needs of our workforce. This includes IT Service Management, which encompasses the identification and resolution of major incidents, event management, and monitoring. Endpoint End User Management covers the development, implementation, and deployment of state-of-the-art technologies to desktops and mobile devices across the enterprise. Additionally, EUS provides Activations and Implementation Support, which covers deploying new IT processes, capabilities, and system installs in the field.
The Enterprise Service Desk (ESD) is VA’s single point of contact for providing Tier 1 IT support. The ESD includes the Knowledge Management team, which oversees a robust knowledge article repository, and the Conference Management team, which supports teleconferencing needs across the enterprise. Corporate Facilities Management oversees space planning and lease agreements and ensures utilities are in place while establishing safe and secure IT environments.
If you have questions about the virtual event, please contact the Direct Access Program by e-mail at directaccess@va.gov or by phone at
202-461-4694.